SHIPPING & RETURNS

Shipping Policy

We offer fast and reliable shipping on all orders. Once your order is placed, please allow 1–3 business days for processing before shipment.

Domestic Shipping:

• Standard shipping: 3-4 business days

• Express shipping: 1-2 business days

• Free shipping on orders over $150

International Shipping:

• We ship worldwide. Rates and delivery times vary by location.

• Customs fees or duties may apply and are the responsibility of the customer.

You’ll receive a tracking number once your order has been shipped.

Return & Exchange Policy

We want you to love your order. If you’re not satisfied, you can request a return or exchange within 14 days of receiving your item.

Eligibility:

• Items must be unworn, unwashed, and in original condition

• Original packaging and tags must be included

• Sale items and gift cards are final sale

To start a return or exchange, contact us at izabelaannask@gmail.com with your order number and reason for return.

Note:

• Return shipping costs are the responsibility of the customer (unless the item is faulty or incorrect)

• We reserve the right to refuse returns that don’t meet our policy

Once approved, we’ll issue a refund to your original payment method or process an exchange.